[Notice] Cancellation of the temporary maintenance on June 25th (Fri) & schedule announcements

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Greetings Raiders,

This is GM Gremory

Through this post, we will be explaining about why the maintenance on June 25th (Fri) was cancelled. We will also be announcing about our plans, so that we can provide our Raiders a clear picture of what we’re planning to do.

As you may have read from our previous posts, we have restored the items ‘Gold Bars of Golden Queen’ that were charged in the Repositorium through our latest maintenance on June 22nd (Tue).

We have checked additional Raiders who have used their items ‘Gold Bars of Golden Queen’ after the restoration, and we were planning to restore these items through today’s temporary maintenance.

However, we have encountered more issues during the checking & testing process. For this reason, we have decided to cancel today’s maintenance schedule.

We deeply apologize for not being able to keep up with the maintenance schedule on time.

Also, please make sure to read the details below as we will be explaining about what fixes we will need to proceed, what issues we have encountered, and when the fixes will be made.

1. Restoration of the Gold Bars of Golden Queen that have been charged additionally after the maintenance on June 22nd (Tue)

2. An issue in some of the Entry Tickets were not deducted even though scores were implemented correctly in the Guild Conquest content.

3. An issue in which Raiders that fall under [2.] can consume Entry Tickets that have not been deducted, and these points are implemented to the game.

In case of the issue [2.], we will need to delete the Entry Tickets that have not been deducted, and we will also need to work on the Entry Ticket deduction system so that it can work properly.

In case of the issue [3.], we will need to delete the Guild Conquest scores that have been recorded by using Entry Tickets that have not been deducted.

We’re currently preparing to fix the issues we have mentioned above. However, we have figured out that the issues were too big to handle through this temporary maintenance. In order to fix the issues as soon as possible, we decided to cancel today’s maintenance schedule.

We’d like to apologize once again for the confusion and for not keeping our promises.

As for the issue [2], we will be implementing the fixes sequentially through a server maintenance after we’re done fixing the issue today. Please note this maintenance won’t be affecting the gameplay of our Raiders.

However, please note that the game may be closed down for Raiders who still have their Entry Tickets due to the issue [2.] (issue in which entry tickets were not deducted), as we will be working to delete entry tickets from the accounts.

As for the issues with [1.], [3.], we are expecting to work on the restoration of the items ‘Gold Bar of Golden Queen’ and the deduction of additional points.

We will be making further announcements about the details of the maintenance as soon as we’re prepared.

We apologize for the inconvenience and we will do our best to provide a better gaming environment to our Raiders.

Thank you.

GM Gremory

4 thoughts on “[Notice] Cancellation of the temporary maintenance on June 25th (Fri) & schedule announcements”

  1. Thanks for giving us an insight if what went wrong, keep up the good work Vespa.

  2. For guild conquest best just remove that option of returning ticket within 20secs of crash or disconnection since everyone’s instance of crashing or disconnection is different, some during mid battle or even late game.

    I think it would be best is to give 2 additional tickets instead so a total of 4 entries and record whichever score is higher. Giving 2 additional entry tickets is too much already to compensate for the 1st two entries whether the failure is cause by internet disconnection or device malfunction.

  3. Don’t be so hard on yourselves. We love you and playing King’s Raid!